Privacy policy

Last updated: October 12, 2025

Privacy Policy

Welcome to The Evana India (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website, [www.theevanaindia.com]

By using our Site, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect personal and non-personal information to process your orders and improve our services.

a. Personal Information

When you make a purchase or create an account, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Details (processed securely by third-party payment gateways)
  • Any other information you voluntarily provide (such as feedback or messages)

b. Non-Personal Information

We may collect:

  • Browser type and version
  • Device information (mobile/desktop)
  • IP address
  • Cookies and analytics data (e.g., pages visited, time spent)

This data helps us improve the Site experience and marketing performance.

2. HOW WE USE YOUR INFORMATION

We use your data for the following purposes:

  • To process and deliver your orders
  • To send order confirmations and shipping updates
  • To respond to your queries and support requests
  • To improve our website, products, and services
  • To send promotional offers or updates (only if you opt-in)
  • To comply with legal obligations and prevent fraudulent activity

3. DATA SHARING

We may share your information with third parties only in the following cases:

  • Payment gateways (for secure transaction processing)
  • Shipping partners (to deliver your orders)
  • Analytics and marketing tools (like Google Analytics or Meta Ads)
  • Legal authorities (if required by law)

We do not sell your personal information.

However, we do share data with third-party partners to fulfill and improve our services, as stated above.

4. INTERNATIONAL SHIPPING AND DATA TRANSFER

If you are accessing our Site from outside India, your information may be transferred and processed in India or other countries where our partners operate.

By using our services, you consent to this transfer in accordance with applicable laws.

5. COOKIES

We use cookies to:

  • Enable website functionality
  • Store preferences
  • Analyze traffic and usage patterns

You can manage or disable cookies through your browser settings, but some features of the Site may not function properly without them.

6. DATA SECURITY

We take reasonable steps to protect your data through encryption, secure servers, and restricted access.

However, no online system is completely secure — you acknowledge and accept that we cannot guarantee absolute security.

7. YOUR RIGHTS

Depending on your location (especially under GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (“Right to be Forgotten”)
  • Withdraw consent for marketing communications
  • Request a copy of your data in portable format

You can exercise these rights by contacting us at:

📩 exampleemailsbaadmaincorrectkarna@gmail.com

8. RETENTION OF INFORMATION

We retain your personal information only as long as necessary:

  • To complete your transactions
  • To comply with legal or tax requirements
  • To maintain accurate business records

When no longer needed, your data is securely deleted or anonymized.

9. THIRD-PARTY LINKS

Our Site may contain links to external websites (e.g., Instagram, payment portals).

We are not responsible for their privacy practices or content.

Please review their policies before sharing any information.

10. CHILDREN’S PRIVACY

Our services are not directed to individuals under 18 years of age.

We do not knowingly collect data from minors.

If you believe a child has provided personal data, please contact us to delete it.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect operational or legal changes.

Any updates will be posted here with a new “Effective Date.”

We encourage you to review this page regularly.

12. CONTACT US

For questions, concerns, or data requests, contact us at:

The Evana India

Patali Hanuman, Hazira, Gwalior, Madhya Pradesh, India

📞 +91 9179566950

📩 exampleemailsbaadmaincorrectkarna@gmail.com

© The Evana India, 2025. All Rights Reserved.